General Terms and Conditions Shane Yoga

Welcome to Shane Yoga!

These General Terms and Conditions govern your use of the website www.shaneyoga.nl and the services we offer.

By visiting our website and/or using our services, you agree to these terms.

1. Definitions

 * Shane Yoga: Refers to the company offering yoga, mindfulness, and therapy interventions.

 * Website: www.shaneyoga.nl.

 * Services: Includes connection events, workshops, online yoga challenges, yoga talks, and informed well-being conversations offered by Shane Yoga.

 * User: Any natural person who visits the Website and/or uses the Services.

2. Applicability

These General Terms and Conditions apply to all use of the Website and to all agreements entered into by Shane Yoga regarding the Services.

3. Age Limit

Users under 18 years of age are not permitted without parental supervision. By using our Services, you declare that you are 18 years or older, or that you are under parental supervision and have the consent of your parent or guardian.

4. Nature of Services

Shane Yoga is a company focused on building a community through yoga, mindfulness, and therapy interventions. We share connection events, workshops, online yoga challenges, yoga talks, and informed well-being conversations. The Services offered are intended for general well-being and do not replace professional medical, psychological, or other expert advice or treatment. Always consult a qualified professional for specific health questions or problems.

5. Domain and Social Network Disclaimer

Shane Yoga has no relationship, affiliation, or association with the domain used (www.shaneyoga.nl) other than its ownership and use for business operations. Similarly, Shane Yoga has no formal relationship or affiliation with external social networking sites or scheduling platforms that may be used or referred to in the context of our Services. Users should be aware of this when interacting on these external platforms.

6. Intellectual Property

All content on the Website, including texts, images, logos, videos, and audio, is the property of Shane Yoga or its licensors and is protected by intellectual property rights. It is not permitted to copy, distribute, or otherwise use the content without the prior written consent of Shane Yoga.

7. Payments, Subscriptions, and Punch Cards

 * Payment: Unless otherwise agreed, payments must be made according to the instructions and within the term stated on the invoice issued by Shane Yoga.

 * Subscriptions and Punch Cards: If Shane Yoga offers subscriptions or punch cards, their specific terms, validity period, and cancellation periods are clearly stated at the time of purchase or on our website. You must adhere to these terms.

 * Late Payments: In case of late payment, Shane Yoga reserves the right to charge a fine or administration fees, in accordance with legal provisions. Additionally, access to and use of the Services may be suspended until full payment has been received.

8. Sick Leave and Cancellations

We understand that unexpected circumstances can lead to absence. To ensure our planning and the quality of our services, we ask you to report your absence or sick leave to us at least 24 hours in advance. In case of late cancellation or no-show, the costs for the respective session or workshop may be charged, unless otherwise agreed.

9. Premature Termination of Services

If a User decides to prematurely terminate an ongoing intervention or series of lessons, this is done at the User's own risk. There is no automatic right to a refund of already paid funds.

In such cases, Shane Yoga will always work with the User to find a suitable solution. This may include considering the possibility of making up remaining sessions at a later time, transferring them (if applicable and in consultation), or partially refunding costs in exceptional cases.

To assess and share a suitable solution, Shane Yoga may ask the User to provide proof to substantiate the reason for the sudden departure.

If there is no valid reason for the sudden discontinuation of the Services, Shane Yoga reserves the right to retain the already paid funds. In cases of serious illness (with proof, such as a doctor's note) or demonstrable debt problems, a lenient solution may be considered after consultation and based on individual assessment.

10. Privacy

Shane Yoga respects your privacy. How we handle your personal data is described in our Privacy Statement, which forms an integral part of these General Terms and Conditions. We encourage you to read this Privacy Statement carefully.

11. Liability

Shane Yoga strives to offer accurate and current information but cannot guarantee that the Website will function flawlessly or uninterrupted at all times. Shane Yoga is not liable for any direct or indirect damage resulting from the use of the Website or the Services, unless there is intent or gross negligence on the part of Shane Yoga. Participation in yoga, mindfulness, and therapy interventions is always at your own risk.

12. Complaints Procedure

We highly value your satisfaction and strive to provide you with the best possible experience. However, should you have a complaint about our Services or the Website, we kindly request you to follow the procedure below:

 * Direct Contact: Please try to resolve your complaint privately and directly with Shane Yoga first. To do so, contact us using the contact details on our website. Describe your complaint as clearly as possible so that we can properly assess the situation and look for a suitable solution.

 * Confidentiality: It is not permitted to indiscriminately share or report a complaint to third parties (such as on social media, public platforms, or other authorities) before you have given Shane Yoga the opportunity to resolve the complaint internally. We believe that most issues can be effectively resolved through open communication directly with us.

 * Reasonable Term: We will handle your complaint as quickly as possible and provide you with a substantive response within a reasonable period (usually within 14 days). If the handling of the complaint takes longer, we will inform you of this.

13. Amendments to General Terms and Conditions

Shane Yoga reserves the right to amend these General Terms and Conditions at any time. Changes will take effect as soon as they are posted on the Website. It is your responsibility to regularly check the General Terms and Conditions for changes. By continuing to use the Website after changes, you agree to the amended terms.

14. Applicable Law and Dispute Resolution

These General Terms and Conditions are exclusively governed by Dutch law. Any disputes arising from or in connection with these General Terms and Conditions will be submitted to the competent court in the Netherlands.

Do you have any questions about these General Terms and Conditions or specific parts of them? Please feel free to contact us via the contact details on our website.

Last updated: July 27th 2025